Smarter Impact Starts Here

Lessons from the Road

Last month and for the third year in a row, I completed a series of 10 business trips in 10 weeks (#10TripsIn10Weeks). It’s a period I fondly refer to as “conference season.” While waiting in security lines and spending four hours squeezed into an aircraft seat...

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Reinvent the Wheel or Develop Something New?

To Reinvent the Wheel – or to Develop Something Totally New? That is the question. These days, when someone asks a question about a best practice or tool, all it usually takes to find the answer is a quick online search… or, perhaps, a phone call to colleagues. But...

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X, Y, and Introducing Generation Z!

Many different things can indicate “coming of age” … but when it comes to a generation as a whole, one factor could certainly be the act of receiving a distinct generational name. That just happened for the generation after Millennials – those born after 1996 – who...

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Dear VQ… I want to be an Executive Director

A few days ago, I received an intriguing message from a volunteer manager who had been in one of my conference sessions last year. It was the first time I had received this question – but I must believe that many others are aspiring to leadership positions and have...

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Power of the Personal Ask

One of the top challenges expressed by volunteer engagement professionals is recruitment – whether finding the right volunteers or inspiring and equipping others (volunteers or staff) to recruit new volunteers on behalf of the organization. When volunteer directors...

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Showcase YOUR Impact at Points of Light 2019

Colleagues, there's still time to showcase YOUR impact! YOU are invited to contribute to the Volunteer Engagement Plenary, “Embracing Your Role as a Catalyst for Impact.” Help us demonstrate how volunteering creates ripples of impact through not only the...

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Planning: Your Path to Leading the Way

Boulder, Colorado is nestled in the foothills of the Rocky Mountains. Like many cities, Boulder had volunteer programs in many of the city agencies – from libraries to parks & recreation. That worked well for the city, or so they thought, until everything changed over the course of one week in September 2013, when Boulder experienced unprecedented rain. The resulting flooding was catastrophic, destroying 1500 homes, rendering roads impassable, and killing eight people. As the rains were still falling, Boulder residents stepped up to volunteer – as did thousands arriving from far off states. But the city was not ready to engage them. As a result, developing a city-wide engagement strategy became an integral part of the city’s resiliency planning.

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