Smarter Impact Starts Here

The Power of Pretzels

The Power of Pretzels

Sometime after two hours on the tarmac last Saturday, the flight attendants kindly walked up and down the aisle offering a little snack bag containing a mini bottle of water, a small pack of cookies, and, of course, pretzels. Clearly these were meant to be distributed...

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Avoiding Conflict: It’s All about Expectations

Avoiding Conflict: It’s All about Expectations

As I prepare to deliver a training today on navigating sticky situations with volunteers for a statewide network of food banks, I am reminded once again of my favorite statement about conflict: Conflict occurs when we demand and expect others to behave in a way that...

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Another New eToolkit: Engaging Volunteer Leaders

Another New eToolkit: Engaging Volunteer Leaders

Volunteer leaders can build the capacity of staff throughout an organization, yet many professionals are reluctant to empower volunteer leaders because they are uncomfortable delegating responsibilities. Effectively advocating for volunteer leadership requires not...

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Finding the Right Volunteer Opportunity

Finding the Right Volunteer Opportunity

Have you seen the latest issue of Civic Life Today magazine? April's issue focuses on -- you guessed it -- volunteering! VQ Volunteer Strategies contributed a checklist to help individuals find the "Right Opportunity" for volunteering. How will your organization stack...

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Navigating the Murky Waters of Delegation

Navigating the Murky Waters of Delegation

In the last week, I’ve interviewed three different volunteer engagement professionals about volunteer retention as their organizations are in various stages of reopening and recovery from the pandemic-related restrictions on volunteer engagement. Interestingly, they all shared one strategy: All are engaging volunteers as leaders in new ways.

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Days of Service – Let’s Evolve the Vision

Days of Service – Let’s Evolve the Vision

In anticipation of today, the 2021 Martin Luther King Jr. Day, designated as a National Day of Service, I was interviewed by Meghan McCarty Carino for National Public Radio about how organizations have adjusted their MLK Day of Service plans given the pandemic. As is...

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