Smarter Impact Starts Here

Navigating the Murky Waters of Delegation

Navigating the Murky Waters of Delegation

In the last week, I’ve interviewed three different volunteer engagement professionals about volunteer retention as their organizations are in various stages of reopening and recovery from the pandemic-related restrictions on volunteer engagement. Interestingly, they all shared one strategy: All are engaging volunteers as leaders in new ways.

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Days of Service – Let’s Evolve the Vision

Days of Service – Let’s Evolve the Vision

In anticipation of today, the 2021 Martin Luther King Jr. Day, designated as a National Day of Service, I was interviewed by Meghan McCarty Carino for National Public Radio about how organizations have adjusted their MLK Day of Service plans given the pandemic. As is...

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A Grateful Note to End 2020

A Grateful Note to End 2020

The end of the calendar year is traditionally a time of reflection – looking back on the year’s achievements, challenges, joys, and losses. While 2020 is no different in that regard, our reflections are paired with an urgent desire to put this difficult year behind...

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The Power of Plans, Peers, and Pivots

The Power of Plans, Peers, and Pivots

At the start of 2020, we at VQ Volunteer Strategies were training and coaching four different cohorts of organizations. While each was designed to help organizations engage volunteers to deliver on mission, the focus of each cohort varied significantly, including one...

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A 2020 Time Machine

A 2020 Time Machine

2020 hasn’t turned out as any of us expected. Just for a moment, imagine what you would say if you could magically travel back and provide some advice or pose questions to your January self… What would you ask? What advice might you give?

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Do you Have a Seat at the Leadership Table?

Do you Have a Seat at the Leadership Table?

Now, more than ever, volunteer engagement professionals need a seat the leadership table to help organizations leverage this vast resource of skills and passion that volunteers can offer — even if only offering it remotely due to safety concerns of the Coronavirus...

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Zoom Fatigue, Volunteers, and Some Aha! Moments

Zoom Fatigue, Volunteers, and Some Aha! Moments

Over the last few days, a common theme emerged from several seemingly disparate conversations. A virtual coffee with a colleague this morning. Listening to a book on leadership while I was walking outdoors yesterday. And, yes, even a call with my mother a few days ago.
What was the theme? Fatigue.

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Engagement as a Path to Inclusion and Justice

Engagement as a Path to Inclusion and Justice

Just as organizations began to explore reopening models after months of pandemic-induced closures or adaptations to services, millions of people have been coming together (virtually and physically) in demonstrations, discussions, and reflections on racial justice and...

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