We had such good feedback on this post when it was originally published in 2011 that we wanted to pull it from the...
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Evaluation
Beyond Retention: How to get better data to inform your volunteer engagement strategy
“How do I know if my volunteer engagement strategies are working? I keep looking at our retention numbers and I don’t understand why some people stay with us and why some don’t.” This was my first conversation with Hannah, a volunteer program manager at a local nonprofit addressing food insecurity.