Smarter Impact Starts Here

A 2020 Time Machine

A 2020 Time Machine

2020 hasn’t turned out as any of us expected. Just for a moment, imagine what you would say if you could magically travel back and provide some advice or pose questions to your January self… What would you ask? What advice might you give?

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Do you Have a Seat at the Leadership Table?

Do you Have a Seat at the Leadership Table?

Now, more than ever, volunteer engagement professionals need a seat the leadership table to help organizations leverage this vast resource of skills and passion that volunteers can offer — even if only offering it remotely due to safety concerns of the Coronavirus...

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Zoom Fatigue, Volunteers, and Some Aha! Moments

Zoom Fatigue, Volunteers, and Some Aha! Moments

Over the last few days, a common theme emerged from several seemingly disparate conversations. A virtual coffee with a colleague this morning. Listening to a book on leadership while I was walking outdoors yesterday. And, yes, even a call with my mother a few days ago.
What was the theme? Fatigue.

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Engagement as a Path to Inclusion and Justice

Engagement as a Path to Inclusion and Justice

Just as organizations began to explore reopening models after months of pandemic-induced closures or adaptations to services, millions of people have been coming together (virtually and physically) in demonstrations, discussions, and reflections on racial justice and...

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What To Say, What To Send… Part 2

What To Say, What To Send… Part 2

Last month, I wrote about proactive communications with volunteers during the pandemic and the importance of emphasizing transparency, versatility, humanity, and strategy. While all of that still applies, in recent weeks, the focus of conversations among nonprofit and...

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Volunteer Engagement Plan for COVID-19 Response

Volunteer Engagement Plan for COVID-19 Response

In recent weeks, we have come face to face with unprecedented challenges as the world is now in full response mode to the Coronavirus outbreak. Many organizations have had to temporarily cease engaging volunteers, yet others see opportunities to engage volunteers to...

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