Smarter Impact Starts Here

Volunteer Engagement Plan for COVID-19 Response

Volunteer Engagement Plan for COVID-19 Response

In recent weeks, we have come face to face with unprecedented challenges as the world is now in full response mode to the Coronavirus outbreak. Many organizations have had to temporarily cease engaging volunteers, yet others see opportunities to engage volunteers to...

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Volunteer Engagement Amid a Pandemic

Volunteer Engagement Amid a Pandemic

Note from VQ Volunteer Strategies: For four days straight, I have drafted this blog – yet, with each day’s news, I’ve rewritten it to cover the latest developments. The reality is this: This is a swiftly changing situation and recommendations can quickly become...

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Is There a Secret Shopper in your Midst?

Is There a Secret Shopper in your Midst?

We had such good feedback on this post when it was originally published in 2011 that we wanted to pull it from the archives and reshare today. Enjoy. For the past two years I have been keeping a secret ... from my bank. I haven't committed fraud, or stashed cash away...

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Meaningful Meetings

Meaningful Meetings

January isn’t even over, and already I have spent five full days and one half-day in meetings with staff and volunteers together. In New York, Kansas, and Colorado, I facilitated trainings and retreats each with a mix of staff, volunteers, national service members,...

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When Counting Hours Really Counts!

When Counting Hours Really Counts!

Anyone who has heard us at VQ Volunteer Strategies talk about the importance of measuring volunteer impact has undoubtedly heard us say, “We have to get beyond counting hours!” In fact, most people have heard us say that many, many times. And, yet, while the field...

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