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Questions for Leaders

Build understanding of and support for volunteer engagement by discussing these questions with organizational...

What’s Your VQ?

Volunteer Quotient, or VQ, is an organization’s ability to leverage volunteer talent to achieve smarter impact. Every...

Volunteer Handbook Outline

A comprehensive handbook sets expectations, provides guidance to keep volunteers and staff safe, and manages risks in...

Defining Expectations

Before any work begins, volunteers and staff should clearly define and agree upon expectations. This template guides...

Volunteer Training Plan

Develop a training plan in three easy steps and ensure that volunteers are set up with the skills and information they...

Rethinking Recognition

What makes acknowledgment different from recognition? Acknowledgment is a mutual expression of appreciation and...

Exit Interview Questions

Exit interviews provide a valuable opportunity to learn and improve the volunteer experience for the future. This...