Sometime after two hours on the tarmac last Saturday, the flight attendants kindly walked up and down the aisle...
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Beth Steinhorn
Avoiding Conflict: It’s All about Expectations
As I prepare to deliver a training today on navigating sticky situations with volunteers for a statewide network of...
Another New eToolkit: Engaging Volunteer Leaders
Volunteer leaders can build the capacity of staff throughout an organization, yet many professionals are reluctant to...
Training Tips, Tactics, and Tools: Building a Comprehensive Training Plan
While the COVID-19 pandemic has greatly accelerated the adoption of virtual training, online training is not the only...
Building Leadership Support through Good Goals and Meaningful Metrics
The COVID-19 pandemic has forced many organizations to rethink how they do business, including how volunteers serve....
Planning for the New 3 Rs of Engagement: COVID-19 Recovery, Reopening, and Return
As organizations begin to recover, reopen, and return to more normalized operations after the pandemic, developing a...
Finding the Right Volunteer Opportunity
Have you seen the latest issue of Civic Life Today magazine? April's issue focuses on -- you guessed it --...
New eToolkit on Recruiting and Retaining Volunteers Amid Uncertainty
Volunteer engagement has been evolving for years, but due to the COVID-19 pandemic, organizations were forced to...
Navigating the Murky Waters of Delegation
In the last week, I’ve interviewed three different volunteer engagement professionals about volunteer retention as their organizations are in various stages of reopening and recovery from the pandemic-related restrictions on volunteer engagement. Interestingly, they all shared one strategy: All are engaging volunteers as leaders in new ways.