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Retaining Volunteers Amid Uncertainty: Converting One-Timers to Repeat Volunteers

By Linda Puckett|2025-12-04T16:05:52-07:00September 30th, 2025|

60 Minutes Though volunteer rates are rising, individuals are less likely to make long term commitments, especially in a world

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Exit Interview Questions

By Linda Puckett|2026-01-13T08:56:10-07:00September 30th, 2025|

Exit interviews provide a valuable opportunity to learn and improve the volunteer experience for the future. This template helps leaders

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  • Measuring Success in new ways
    Blog: Rethinking Recruitment and Retention Goals

Blog: Rethinking Recruitment and Retention Goals

By Beth Steinhorn|2025-12-12T11:19:24-07:00August 24th, 2022|

For decades, volunteer engagement was summed up in 3 Rs: “Recruitment, Retention, and Recognition.” As the field of volunteer engagement

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  • Blog: Another New eToolkit: Engaging Volunteer Leaders

Blog: Another New eToolkit: Engaging Volunteer Leaders

By Beth Steinhorn|2026-01-15T09:09:18-07:00May 24th, 2021|

    Volunteer leaders can build the capacity of staff throughout an organization, yet many professionals are reluctant to empower

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  • Volunteer Recruitment and Retention Amid Uncertainty
    Blog: New eToolkit on Recruiting and Retaining Volunteers Amid Uncertainty

Blog: New eToolkit on Recruiting and Retaining Volunteers Amid Uncertainty

By Beth Steinhorn|2026-01-15T09:12:56-07:00March 22nd, 2021|

Volunteer engagement has been evolving for years, but due to the COVID-19 pandemic, organizations were forced to accelerate change at

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  • Re-Visioning Days of Service
    Blog: Days of Service – Let’s Evolve the Vision

Blog: Days of Service – Let’s Evolve the Vision

By Beth Steinhorn|2026-01-15T09:17:51-07:00January 18th, 2021|

In anticipation of today, the 2021 Martin Luther King Jr. Day, designated as a National Day of Service, I was

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  • Zoom Fatigue
    Blog: Zoom Fatigue, Volunteers, and Some Aha! Moments

Blog: Zoom Fatigue, Volunteers, and Some Aha! Moments

By Beth Steinhorn|2026-01-18T14:56:20-07:00August 10th, 2020|

Over the last few days, a common theme emerged from several seemingly disparate conversations. A virtual coffee with a colleague this morning. Listening to a book on leadership while I was walking outdoors yesterday. And, yes, even a call with my mother a few days ago. What was the theme? Fatigue.

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  • Justice Equity Freedom
    Blog: Engagement as a Path to Inclusion and Justice

Blog: Engagement as a Path to Inclusion and Justice

By Beth Steinhorn|2026-01-18T14:59:07-07:00June 11th, 2020|

Just as organizations began to explore reopening models after months of pandemic-induced closures or adaptations to services, millions of people

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  • Balloons Speaking
    Blog: What To Say, What To Send… Part 2

Blog: What To Say, What To Send… Part 2

By Beth Steinhorn|2026-01-18T15:01:59-07:00May 28th, 2020|

Last month, I wrote about proactive communications with volunteers during the pandemic and the importance of emphasizing transparency, versatility, humanity,

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