Blog: Navigating the Murky Waters of Delegation

By |2026-01-15T09:13:57-07:00February 10th, 2021|

In the last week, I’ve interviewed three different volunteer engagement professionals about volunteer retention as their organizations are in various stages of reopening and recovery from the pandemic-related restrictions on volunteer engagement. Interestingly, they all shared one strategy: All are engaging volunteers as leaders in new ways.

Blog: Beyond Retention: How to get better data to inform your volunteer engagement strategy

By |2019-08-16T07:24:13-06:00August 15th, 2019|

 “How do I know if my volunteer engagement strategies are working? I keep looking at our retention numbers and I don’t understand why some people stay with us and why some don’t.” This was my first conversation with Hannah, a volunteer program manager at a local nonprofit addressing food insecurity.

Blog: Planning: Your Path to Leading the Way

By |2018-11-20T08:48:24-07:00November 20th, 2018|

Boulder, Colorado is nestled in the foothills of the Rocky Mountains. Like many cities, Boulder had volunteer programs in many of the city agencies – from libraries to parks & recreation. That worked well for the city, or so they thought, until everything changed over the course of one week in September 2013, when Boulder experienced unprecedented rain. The resulting flooding was catastrophic, destroying 1500 homes, rendering roads impassable, and killing eight people. As the rains were still falling, Boulder residents stepped up to volunteer – as did thousands arriving from far off states. But the city was not ready to engage them. As a result, developing a city-wide engagement strategy became an integral part of the city's resiliency planning.